ISO-20417:2021

Overview of ISO 20417:2021 Requirements

As we are very much aware that the ISO 20417:2021 standard is already in town, Elexes Team has detailed out in this article the need for the new labelling standard, ISO 20417:2021, which entails the information to be supplied by the manufacturers for a medical device or by the manufacturer for a medical device accessory. The primary reason behind introducing this standard was to present the medical device accompanying information with the medical device in a clear manner so as to make the manufacturers understand the requirements in an unambiguous way. The ISO 20417 standard repeals its grandfather standard i.e the ISO 1041:2008. 

Elexes is trusted by 50+ MedTech leaders for ISO labeling & compliance since 2014. As a QA/RA director, this guide ensures your labels meet MDR & FDA expectations.

Let’s look at the major differences between ISO 1041 and ISO 20417 now.

ISO 20417 vs EN 1041: Key Differences

Though both EN 1041 and ISO 20417 talk about the information to be supplied by the manufacturer along with the device, however the ISO 20417 standard offers more clarity on the requirements, being in compliance with the current regulations at the same time. The EN 1041 standard was drafted with keeping the MDD regulation in mind, however ISO 20417 is in compliance with the current MDR and IMDRF regulations.

While EN 1041:2008 reflected the requirements of the MDD (Annex I 10.4.1), ISO 20417:2021 aligns with MDR (Annex I 23.1), providing expanded detail on the legibility and durability of labels and markings, and clearer terminology on accompanying information. EN 1041, which previously provided requirements for information supplied by manufacturers with medical devices, has been withdrawn by CEN and replaced by ISO 20417:2021. ISO 20417 represents a significant advancement in labeling guidance, providing more detailed and comprehensive direction on how manufacturers should organize and present device information. The standard’s key contribution is its clear distinction between the “label” (information appearing on the device itself, its packaging, or on packaging of multiple devices) and “accompanying information” (such as instructions for use and other separate documentation). This structured approach helps manufacturers systematically organize the extensive information requirements mandated by regulations like the MDR.

ISO 20417

ISO 20417 also provides explicit guidance on the use of symbols, referencing ISO 15223-1 for standardized symbol libraries and defining when graphical representations may be used instead of text. This supports consistent, internationally recognized labeling and enhances user comprehension across languages and markets. In addition, the standard promotes internationalization support through recommendations on language designations and date formats, ensuring documentation remains clear and compliant across diverse regions while minimizing localization errors.

Further, ISO 20417 clarifies flexible placement options, explaining under what conditions information may appear on the device, on its individual packaging, or within accompanying documentation—particularly useful for small or specialized devices where direct marking is impractical.

Importantly, the standard also emphasizes integration with risk management principles, linking labeling content to ISO 14971 risk-control strategies. This ensures that safety-critical information identified as part of the risk-management process is properly communicated through labeling and accompanying documentation, supporting safe and effective device use.

ISO 20417’s terminology and structure align closely with the MDR’s approach, though the terms are not identical. The MDR differentiates between “label” (written, printed, or graphic information on the device or its packaging) and “labelling” (which encompasses the label, instructions for use, and all other information provided by the manufacturer). By following ISO 20417’s guidance, manufacturers can more effectively address the MDR’s requirements in Annex I, Chapter III—particularly in determining what information should appear on the label itself versus what belongs in the instructions for use.

While ISO 20417 is intended for harmonization under the MDR and is widely recognized by Notified Bodies, manufacturers must ensure their labeling directly fulfills all applicable MDR requirements and regulatory expectations.

What does ISO 20417:2021 specify (and how does it relate to EU MDR labeling rules)?

⦿ Use of Symbols

Symbols are often used to create concise labels and reduce the burden of translation when marketing a medical device in countries worldwide. MDR Annex I 23.1 (h) permits the use of symbols on labels provided they comply with harmonized standards. ISO 20417 further clarifies that required information may be provided in either text or symbol form and refers to ISO 15223-1 for standardized symbol use. This helps minimize translation burden and improve global label clarity.

⦿ Location of the Label

The MDR 23.1(b) regulation requires label information on the device; if not practicable/appropriate, it may be placed on the unit or multi-unit packaging. The ISO 20417 standard provides guidance to manufacturers on the location of the label and also  explicitly mentions under which conditions (such as the following) the label shall not be on the device:

● A label is not possible due to the device’s size
● The device’s surface material prevents the application of a label
● The lack of information on the device does not pose any dangers

There is section within the standard which states the information to be included within the Instructions For Use (IFU). The section states that only information required by legislation and information a user requires to safely and efficiently operate the device should be included in the instructions for use. All the information apart from this shall be left out, though it may be included in the technical documentation.

What is the best way to get from ISO 1041 to ISO 20417?

Don’t Worry! Elexes team is here to help. Our team has years of experience performing gap analysis of the newly released standards and helping comply with them. Please contact us via email jennifer@elexes.com or call +1 650-503-6615 for further details.

FAQs

  • What is ISO 20417:2021 in medical device labeling?

    ISO 20417:2021 defines the essential information manufacturers must provide with medical devices, including labeling, packaging, markings, and instructions for use.

  • How does ISO 20417 differ from EN 1041?

    Unlike EN 1041, ISO 20417 is more detailed, uses clearer terminology like “accompanying information,” and aligns with modern regulations such as EU MDR and IMDRF.

  • What accompanying information must ISO 20417 cover?

    It covers labels, device and packaging markings, instructions for use (IFU), symbols per ISO 15223-1, and key product identifiers like model numbers and addresses.

  • Does ISO 20417:2021 apply to IVD devices?

    Yes, ISO 20417 applies to both medical devices and in vitro diagnostic (IVD) devices in line with global regulatory expectations.

  • How to implement ISO 20417 for global regulatory submissions?

    Manufacturers should perform a gap analysis, update labels and IFUs per ISO 20417, adopt e-IFUs where applicable, and ensure alignment with MDR, IVDR, and other global regulations.

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